DAYVILLE – United Services, Inc. recently achieved 100 percent compliance for Enhanced Care Clinic access for the 3rd quarter of this year, July to September, marking 22 straight quarters (5 ½ years) of meeting the stringent state guidelines.
As an Enhanced Care Clinic for Behavioral Health Services, United Services has effectively eliminated waiting lists, offering care within 2 hours, two days or two weeks, depending on the need of the person seeking services. United Services often exceeds these requirements and the agency was notified this week of meeting the goal in every instance in the past three months.
“United Services staff members work every day to provide comprehensive mental and behavioral health care to meet the high and growing needs of northeastern Connecticut residents,” said Diane L. Manning, President and CEO of United Services. “Although increasing demands are making it increasingly difficult to meet these high standards is our hope that with state support, we will soon be able to further expand community access and improve our services at our proposed Windham Regional Clinic.”
The success in minimizing waiting lists and meeting access requirements is especially noteworthy as United Services has experienced a 248% growth in its outpatient mental health volume since 2007.
United Services has been seeking state Bond Commission support through the Governor and regional General Assembly delegation to consolidate and expand Windham Regional services since 2011. The agency’s proposed Windham Regional Clinic would consolidate both adult and family services in a location in Mansfield on public transit routes just over the Windham town line.
The current site is shovel-ready, has the strong support of the Windham Regional Chamber of Commerce and has been granted all zoning and site plan approvals from the Town of Mansfield to proceed with construction once United Services has secured financing.