Case Management: Community Support Program

Through our Case Management – Community Support Program (CSP), a case manager partners with the individual served to develop a plan that leads them towards meeting the goals they have set for themselves. These services can be an essential ingredient in an individual’s journey towards a secure and meaningful life.

Community Support Program (CSP) Services

CSP is a combination of two types of intervention: Skills Development and Targeted Case Management. Skills Development is an intervention which helps people attain the ability to become more independent and able to rely on themselves. Targeted Case Management includes coordination of services, advocacy and linkages to community resources.

CSP works closely with other services within USI including clinicians, prescribers, employment counselors and social rehabilitation staff. We also work closely with providers in the community such as Primary Care Physicians, Medical Specialists, the Social Security Administration, the Department of Social Services, the Judicial System, CT Legal Services and the Department of Children and Families.

Our case managers also recognize that family and friends are integral to a person’s well being and may become significant contributors to the service planning and provision process if the person so wishes. The CSP Program also hosts a monthly Family Education series in both the Dayville and Willimantic locations.

Program Eligibility

CSP services are available to adults who have been diagnosed with a serious mental health disorder and are provided primarily in the person’s home and in the community. Services are free of charge.

Program Goals

Often someone may need to start with the basics such as securing financial support, housing, utilities, and food. Then they can move on to other issues such as focusing on health and wellness both mental and physical, developing meaningful activities, strengthening social supports and being part of the community they live in. Our focus on wellness and recovery is about helping people to make lifestyle changes which will increase longevity and improve quality of life. This includes ensuring quality medical care, providing access to tobacco cessation, encouraging physical activity, educating about nutritious food, and teaching stress management techniques. This occurs in both individual and group settings as well as through linkages to self-help groups in the community.